9 Nov 2024

The new CABS AJG 2024 Marketing Journals list

The new Academic Journal Guide 2024 has come out. This is the latest version published by the Chartered Association of Business Schools (CABS).

There are a few changes.

Journal of Consumer Psychology is a new addition to the 4 * list. It was already a 4* but was not in the Marketing field. 

The Journal of the Association for Consumer Research is another new addition to the list as a 2 journal. 


Three journals listed under 2 in AJG 2021 has now been downgraded to 1. 
  • Journal of Business-to-Business Marketing
  • Journal of Consumer Affairs 
  • Journal of Marketing Theory and Practice
  • Two other new journals have entered the AJG list under the Marketing field, namely:
  • International Journal of Pharmaceutical and Healthcare Marketing 
  • Spanish Journal of Marketing - ESIC
Two journals previously 1 journals are no longer in the AJG list:
  • Advances in International Marketing
  • International Journal of Non-Profit and Voluntary Sector Marketing
The Journal of Service Theory and Practice (2) has now been moved from the Marketing field to the OPS&TECH field.

Here is the new list. New updates are marked by "*". 

4* Journals
  1. Journal of Consumer Psychology * 4*
  2. Journal of Consumer Research
  3. Journal of Marketing
  4. Journal of Marketing Research
  5. Journal of the Academy of Marketing Science
  6. Marketing Science
4 Journals
  1. International Journal of Research in Marketing
  2. Journal of Retailing
3 Journals
  1. European Journal of Marketing
  2. Industrial Marketing Management
  3. International Marketing Review
  4. Journal of Advertising
  5. Journal of Advertising Research
  6. Journal of Interactive Marketing
  7. Journal of International Marketing
  8. Journal of Public Policy and Marketing
  9. Marketing Letters
  10. Marketing Theory
  11. Psychology and Marketing
  12. Quantitative Marketing and Economics
2 Journals
  1. Academy of Marketing Science Review
  2. Advances in Consumer Research
  3. Consumption Markets and Culture
  4. Electronic Markets
  5. International Journal of Advertising
  6. International Journal of Consumer Studies
  7. International Journal of Market Research
  8. International Journal of Retail and Distribution Management
  9. Journal of Brand Management
  10. Journal of Business and Industrial Marketing
  11. Journal of Consumer Behaviour
  12. Journal of Macromarketing
  13. Journal of Marketing Management
  14. Journal of Personal Selling and Sales Management
  15. Journal of Retailing and Consumer Services
  16. Journal of Services Marketing
  17. Journal of Strategic Marketing
  18. Journal of the Association for Consumer Research * 
  19. Qualitative Market Research
1 Journals
  1. Asia Pacific Journal of Marketing and Logistics
  2. Australasian Marketing Journal
  3. Corporate Communications
  4. Corporate Reputation Review
  5. Health Marketing Quarterly
  6. International Journal of Bank Marketing
  7. International Journal of Internet Marketing and Advertising
  8. International Journal of Pharmaceutical and Healthcare Marketing *
  9. International Journal of Technology Marketing
  10. International Review of Retail, Distribution and Consumer Research
  11. International Review on Public and Non-Profit Marketing
  12. Journal of Business-to-Business Marketing*
  13. Journal of Communication Management
  14. Journal of Consumer Marketing
  15. Journal of Consumer Affairs * 
  16. Journal of Current Issues and Research in Advertising
  17. Journal of Fashion Marketing and Management
  18. Journal of Financial Services Marketing
  19. Journal of Global Fashion Marketing
  20. Journal of Global Marketing
  21. Journal of Interactive Advertising
  22. Journal of International Consumer Marketing*
  23. Journal of Marketing Analytics
  24. Journal of Marketing Channels
  25. Journal of Marketing Communications
  26. Journal of Marketing for Higher Education
  27. Journal of Marketing Theory and Practice* 
  28. Journal of Non-Profit and Public Sector Marketing
  29. Journal of Philanthropy and Marketing
  30. Journal of Product and Brand Management
  31. Journal of Relationship Marketing
  32. Journal of Research in Interactive Marketing
  33. Journal of Social Marketing
  34. Marketing Intelligence and Planning
  35. Recherche et Applications en Marketing
  36. Review of Marketing Science
  37. Services Marketing Quarterly
  38. Social Marketing Quarterly
  39. Spanish Journal of Marketing - ESIC*
  40. Young Consumers

25 Oct 2024

H-Index as benchmarks for academic appointments

Since being promoted to a full Professor, I have frequently been invited to serve on academic appointment and promotion panels across various universities. In nearly all instances, the primary focus remains on research output and publication records, underscoring the continued relevance of the "publish or perish" paradigm in academia.

An essential aspect of evaluating applicants' research capabilities is the use of reliable metrics. The Google Scholar H-index serves as a valuable indicator, which I often complement with the ExCITATION journal ranking (a Google Scholar™ extension). This tool provides an overview of publications categorized by Scopus quartiles (Q1, Q2, and Q3), offering further insight into the quality and impact of an applicant's research.

As highlighted by Shah and Jawaid (2023), appropriate benchmarks for academic appointments can be set using the H-index: a range of 3 to 5 for assistant professors, 8 to 12 for associate professors, and 15 to 20 as a robust standard for full professor appointments. I have adopted these criteria as a guideline in my evaluations, alongside a thorough examination of the candidate’s curriculum vitae to ensure a comprehensive assessment.

When I posted this on Facebook, some thought that these H index benchmarks were too low. Some suggested that I should look at the Scopus H -Index instead. 

What are your thoughts on this?

27 Aug 2024

Paper on digital government service quality published in the Journal of Service Theory and Practice

Our paper, "Occupational stress as a mediator between organisational intelligence traits and digital government service quality: a triangulation design approach," has been published in the Journal of Service Theory and Practice. 

This paper integrates the Organisational Model of Stress with Public Service-Dominant Logic to highlight stressors in traditional work setups and expand the view of job performance from individual to organizational levels, reflecting modern public service delivery. Through mediation analysis, Importance-Performance Map Analysis (IPMA), and open-ended feedback, it prioritizes "Employee-oriented traits," "Psychological Well-being," "Alignment and Congruence," "Leadership," and "Appetite for Change and Knowledge Deployment" to sustain digital government service quality. Recognizing the importance of managing occupational stress for maintaining service quality, the paper also proposes a stress intervention program at the individual and organisational levels to manage the psychological well-being of service providers.

This is the third paper from my PhD student's research. Dr. Subashini Ramakrishnan is one of my most hardest working students. The other co-authors of this paper are co-supervisors Myint Moe Chit and Kenny Wong Meng Seng.

24 Aug 2024

Moderated a Seminar on Funding Strategies for SMEs at Monash University Malayais

 A Seminar on Funding Strategies: Unlocking Capital for SME Growth was successfully organised by the School of Business, Monash University Malaysia in collaboration with the Digital Economy Committee of KLSCCCI and Credit Bureau Malaysia on 21st August 2024 (Wednesday), 2.00 p.m. to 5.00 p.m. at the Monash University Malaysia campus in Sunway. 


The event started with a welcome address by Professor Dilip S. Mutum on behalf of Dr. Mohan Avvari, Professor and Deputy Head (Engagement & Impact), at the School of Business at Monash University Malaysia.

The opening speech was delivered by Mr. Lim Kok Hing, Deputy Chairman of KLSCCCI Digital Economy Committee.





The event featured four presenters who provided valuable insights and inspiring thoughts regarding funding strategies and capital access for small and medium-sized enterprises (SMEs) growth. They included Mr Darrel Ang, who is the Co-Founder of CapBay, Mr Leong Weng Choong, the CEO of Credit Bureau Malaysia, Mr Goh Boon Peng, who is both the Founder and CEO of Mystartr, and Dato’ Calvin Chan, the founder and Managing Director of Oriental Coffee. 



Following this, Prof. Dilip moderated a forum with the speakers, followed by a Q & A session. 


We had about 90 participants, including business people, academics, and students. Thanks to all the participants. 

We also appreciate Ts. Quincy Tan outstanding job as the event's MC. 

Thanks to our Dean Nafis Alam for taking time out from his busy schedule to attend the event, Associate Professor Karren Khaw, Head of the Department of Finance at the School of Business, and the Engagement and Impact team:   Marveen Paransothy, Arvindh Naidu & Sofea. Last but not least, Thanks to Hoev Quan Chin from CBM, the man behind the scenes who made the event happen and also one of our Alumni. 

13 May 2024

Marketing and FT 50 Journals list

Another prestigious list of business journals is the FT 50 Journals list. This is a list 50 journals compiled by the Financial Times and included in the Global MBA, EMBA and Online MBA rankings.

Only 6 marketing journals are included in the list. 

  1. Journal of Consumer Psychology
  2. Journal of Consumer Research
  3. Journal of Marketing
  4. Journal of Marketing Research
  5. Journal of the Academy of Marketing Science
  6. Marketing Science

Of course, other journals in the list accept marketing papers. Out of the 50 journals, the following 18 journals accept marketing-related papers as well.

  1. Academy of Management Journal
  2. Academy of Management Review
  3. Entrepreneurship Theory and Practice
  4. Harvard Business Review (available in our Business Source Complete database)
  5. Human Resource Management
  6. Journal of Applied Psychology
  7. Journal of Business Ethics
  8. Journal of Business Venturing
  9. Journal of International Business Studies
  10. Journal of Management
  11. Journal of Management Information Systems
  12. Journal of Management Studies
  13. Management Science
  14. MIS Quarterly
  15. Production and Operations Management
  16. Sloan Management Review
  17. Strategic Entrepreneurship Journal
  18. Strategic Management Journal.

17 Apr 2024

Latest edited book published - Marketing Case Studies in Emerging Markets

I am really happy to announce the publication of our latest edited book titled "Marketing Case Studies in Emerging Markets: Contemporary Multi-industry Issues and Best-practices". The book is published by Springer and co-edited with Soo Yeong Ewe, Ezlika M. Ghazali and Racheal Louis Vincent.

The book has 18 cases from different countries and industries. 

Here are the main highlights of the book:

  • Discusses real-world examples of companies that have faced unique issues in emerging markets.
  • Helps in analyzing the strategies and tactics used by companies in these markets.
  • Offers a multi-industry perspective on best-practices helpful for strategy formation.

You can access the book via this link: https://doi.org/10.1007/978-3-031-51689-4

Ran a session as part of the UNGCMYB x Monash CSMP for Sawarak Energy

I was recently in Kuching, Sarawak as part of the Certified Sustainability Manager Programme (CSMP) for executives of Sarawak Energy, which the School of Business, Monash University Malaysia ran with UN Global Compact Network Malaysia and Brunei (UNGCNMB). 

It was held on Mon 26 Feb 2024 8:30am – 5pm at the Riverside Majestic Hotel Astana Wing Kuching (Jalan Tunku Abdul Rahman, 93756 Kuching, Sarawak, Malaysia)

My session was on 'Sustainability performance target setting'. The session was really interactive and I learnt a lot as well. Thanks to  Pam Lee Wen Ai, who covered some parts of the workshop. 



Also a big thanks to Professor  Dr. Avvari V. Mohan Deputy Head (Engagement & Impact) at the School of Business, Monash University Malaysia for including me in this programme. 

It was nice to visit Kuching, Sarawak again - my 3rd visit. 




2 Feb 2024

Events in January 2024

The first event of this year was an online seminar for staff and PG students at Sher-e-Kashmir University of Agricultural Sciences and Technology of Jammu (SKUAST-Jammu) on the topic: 'Surfing the social wave: Social media marketing strategies for entrepreneurs'. On 18th January 2024.




Thanks to Prof. Jyoti Kachroo, Dr. Anil Bhat and my old friend Prof. Lalit Gupta for inviting me.


The next event was an online workshop on Questionnaire development for online quantitative surveys during the International Conference INCONSYM, 2024. On 30th January 2024.

Received some very interesting questions. Thanks to Symbiosis for inviting me.

10 Sept 2023

Our latest book published - Consumers, Society and Marketing: A Sustainability Perspective

Book: Consumers, Society and Marketing A Sustainability Perspective

I am delighted to announce the publication of our latest book, 'Consumers, Society and Marketing: A Sustainability Perspective'. 

The book is co-authored with Assoc. Prof. Dr. Ezlika Ghazali and published by Springer. It is part of their CSR, Sustainability, Ethics & Governance (CSEG) series.

The book offers valuable insights into the evolving world of sustainable marketing. Provides insights into the various factors that shape consumer behaviour and the impact of marketing on society. It discusses the evolution of marketing and offers critical insights from a contemporary perspective.

Here is the link to the book: https://link.springer.com/book/10.1007/978-3-031-39359-4

28 Aug 2023

New paper looking at digital government service quality published

Our paper titled "The mediating role of occupational stress: a missing link between organisational intelligence traits and digital government service quality" has been published in the International Journal of Quality & Reliability Management. 

With my PhD student Dr. Subashini Ramakrishnan and my colleagues at Nottingham Malaysia - Dr. Kenny Wong Meng Seng and Dr. Myint Moe Chit.

This paper incorporates the organisational model of stress with public service-dominant logic. The research examines how digital service quality is influenced by today's high-performing public organisation stressors (organisational intelligence traits) and non-technical elements (occupational stress). More importantly, digital government service quality was examined from a less emphasised perspective, namely the supply side or service providers’ standpoint in sustaining the digital government service performance.

This is the summary of this paper:

The study innovatively explores the mediating role of occupational stress between organizational intelligence traits and digital government service quality in Malaysia, emphasizing the significance of specific employee-oriented traits.

Key points:

📊 Respondent Profile: 200 respondents comprised 50.8% males and 49.2% females across various work experience categories.

📈 Hypothesis Testing: The indirect effect of Organizational Intelligence (OI) Traits on Digital Government Service Quality was found significant at different levels via Occupational Stress.

🧠 Focus on Employees: Employee-oriented OI Traits like “Alignment and Congruence” and “Heart” showed significant indirect effects on service quality.

⚖️ Inconsistent Traits: Some OI traits, such as “Shared Fate” and “Performance Pressure,” had an insignificant effect on occupational stress.

📡 Digital Service Quality: The study extends understanding of digital #servicequality beyond technological aspects, emphasizing occupational stress.

🇲🇾 Malaysian Context: The paper stresses the importance of employee-oriented OI traits in the Malaysian public sector, especially for digital service quality.

🆕 Originality and Value: Innovative approach by blending the organizational model of stress with public #servicedominantlogic, focusing on modern public organization stressors.

🧘 Intervention Strategies: Proposes comprehensive strategies at organisation and individual levels to sustain digital service quality without neglecting psychological wellbeing.

The new CABS AJG 2024 Marketing Journals list

The new Academic Journal Guide 2024 has come out. This is the latest version published by the Chartered Association of Business Schools (CAB...